Service 01 — The foundation
Managed IT that holds up under inspection.
Day-to-day management of your Microsoft 365 environment, endpoints, and infrastructure — run the way an auditor would want to find it, because eventually one will.
What's included
The environment, managed end to end.
Microsoft 365 & Entra ID
Tenant administration, identity and access management, conditional access, MFA enforcement, and licence optimisation — the control plane of your business, kept tight.
Endpoint management
Devices enrolled, encrypted, patched, and monitored through Intune. A lost laptop is an inconvenience, not an incident.
Backup & recovery — tested
Microsoft 365 and server data backed up independently, with restores actually rehearsed. A backup you've never restored from is a hope, not a plan.
Patching & lifecycle
Operating systems and applications kept current on a schedule, with an asset register that tells you what you own and when it needs replacing.
Senior-engineer helpdesk
When you call, an engineer answers — the same one who knows your environment. No tiers, no offshore queue, no explaining your setup from scratch.
Vendor & procurement wrangling
Internet, telephony, print, line-of-business software — we deal with the vendors so you don't spend your afternoons on hold.
How it starts
Three steps to handover.
Review
We assess the current environment — identity, endpoints, backup, licensing — and give you a plain-English report of what we find.
Stabilise
We fix what's urgent, document what exists, and bring the environment to a managed baseline.
Manage
Ongoing management on a flat monthly basis, with quarterly reviews that treat IT as a business function, not a cost centre.
Ready to see where you stand?
The review is free, and the report is yours whether we work together or not.